Description
Book Synopsis: A practical guide for providing exceptional client serviceMost advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Details
Unlock the secret to exceptional client service with "The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers" book. Unlike what many say, great client service is not an intangible concept; it is a skill that can be learned and mastered. Let this comprehensive guidebook show you the way to providing outstanding client service in the advertising and marketing industry.
Written by a seasoned client services executive, this book offers actionable methods and expert guidance to help you achieve more effective work. From winning new business to building and regaining trust with clients, the author shares invaluable insights derived from years of experience. Regardless of whether you are just starting out or a seasoned veteran, this book will provide you with the counsel you need to elevate your client service skills.
By delving into the intricacies of client service, "The Art of Client Service" serves as a powerful resource for both beginners and industry experts. Gain the knowledge and tools necessary to excel in your role and deliver exceptional results. Whether you want to validate your existing skills or brush up on the latest practices, this book is your ticket to becoming better at what you do.
Don't miss out on this opportunity to take your client service skills to the next level. Invest in "The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers" today and start mastering the art of exceptional client service. Click here to get your copy now!
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