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A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty
Human Resources - A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty
Human Resources for School Leaders: Eleven Steps to Utilizing HR to Improve Student Learning
Human Resources - Human Resources for School Leaders: Eleven Steps to Utilizing HR to Improve Student Learning
The Necessary Journey: Making Real Progress on Equity and Inclusion
Human Resources - The Necessary Journey: Making Real Progress on Equity and Inclusion
Made in the USA: The Rise and Retreat of American Manufacturing
Human Resources - Made in the USA: The Rise and Retreat of American Manufacturing
The Practical Guide to HR Analytics: Using Data to Inform, Transform, and Empower HR Decisions
Human Resources - The Practical Guide to HR Analytics: Using Data to Inform, Transform, and Empower HR Decisions
The Negotiation Book: Your Definitive Guide to Successful Negotiating
Human Resources - The Negotiation Book: Your Definitive Guide to Successful Negotiating
Command Your Brand: Grow Your Impact, Income and Influence in a New Media Landscape
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Human Resources - Command Your Brand: Grow Your Impact, Income and Influence in a New Media Landscape



